BORIDE QUALITY POLICY
Our Customers Are Our Reason For Being
Our customers define product and service quality requirements. We will listen to our customers, strive to understand their needs, and meet their expectations with:
- Quality products consisting of bonded abrasive articles and related products for metal and ceramic finishing and grinding applications
- Extraordinary customer service
- Competitive pricing
- Technological leadership
Employees Are Key to Business Success
We will encourage and support our employees to actively participate in the success of our business by:
- Providing a safe workplace
- Providing an environment of trust and respect
- Communicating thoroughly about our business
- Providing training to increase knowledge and skill
Everything Is Done With A Process
We will document, plan, control, monitor, and audit our processes as a foundation for continuous improvement. We will measure our performance based on quality, safety, service, and manufacturing effectiveness and efficiency.